ABOUT US
Who We Are
Joyooss is a children’s creative learning brand specializing in kids’ art easels, drawing boards, painting accessories, and creative learning products.
We specialize in children’s art easels, drawing boards, easel paper rolls, painting accessories, and creative learning products designed for families, schools, and young artists.
Our goal is to provide thoughtfully designed, practical, and inspiring products that help children explore creativity, improve hands-on skills, and enjoy meaningful parent-child interaction through drawing, painting, and learning activities.
Our Brand
At Joyooss, we believe every child should have a space to express imagination freely. Our products are designed with families in mind, focusing on usability, durability, child-friendly design, and everyday creative play.
We work closely with our product and manufacturing teams to develop art products that are suitable for children of different ages, including toddlers, preschoolers, and older kids. From adjustable easels to drawing accessories, we aim to make creative learning easier and more enjoyable at home and in the classroom.
Business and Fulfillment Information
Joyooss online store is operated by JOYOOSS TRADING CO., LIMITED, our Hong Kong registered company.
For customers in the United States market, JOYOOSS TRADING INC is responsible for U.S. market operations, including customer service coordination, U.S. market management, return support, warranty support, and Google Merchant Center product management.
Hong Kong Company (Store Owner)
JOYOOSS TRADING CO., LIMITED
Room A07, Unit 9, FLOOR 7, Wah Shing Centre, No.11 Shing Yip Street, Kwun Tong,Kowloon, Hong Kong
U.S. Market Operating Entity
JOYOOSS TRADING INC
3422 OLD CAPITOL TRAIL STE 462
WILMINGTON DE 19808, United States
To better serve customers in the United States, U.S. orders are fulfilled through third-party logistics partners in California. This warehouse is used for order fulfillment and shipping support, helping us provide faster and more reliable delivery for U.S. customers.
North America Logistics Warehouse
5002 Lindsay Ct, Chino, CA 91710, United States
Customer Support
We are committed to providing clear and reliable customer service before and after purchase. Customers may contact us for product questions, order support, shipping updates, return requests, warranty issues, or general assistance.
Customer Support Email:
support@joyooss.com
Email Support Hours:
Monday to Friday
9:00 AM – 6:00 PM (GMT+8)
Email support is available Monday to Friday, and we usually respond within 1–2 business days.
US Customer Service Phone:
+1 (989) 430-5314
Phone support is available during our listed U.S. local service hours.
Phone customer Service Hours
Monday to Friday, 9:00 AM – 6:00 PM (GMT-5)
Our Commitment
We aim to provide customers with a transparent shopping experience, clear product information, reliable fulfillment, and responsive after-sales support. Whether you are choosing your first kids’ easel or looking for replacement accessories, our team is here to help.
Thank you for choosing Joyooss. We are proud to support children’s creativity and family learning moments.
