Frequently Asked Questions


Everything you need to know about setup, height adjustment, creative surfaces,
included accessories, care, and product support.

How does the LED drawing surface work?


Connect the included USB cable to a compatible power source, then use the appropriate drawing markers on the light-up surface.

The LED lighting helps colorful lines appear brighter and more visually engaging.

Does the easel require assembly?

Yes, some assembly is required.

Assembly instructions are included with the product. Please follow each step carefully and make sure all parts are securely installed before use.

Does it have two art surfaces?

Yes. One side provides an LED light-up drawing experience, while the other side features a chalkboard for traditional writing and drawing activities.

What should I do if a part is missing or damaged?

Please contact us as soon as possible with your order number and clear photos of the product, packaging and affected part.

Our customer support team will review the information and assist you with the appropriate next step.

Can I purchase replacement paper rolls or accessories?

Compatible paper rolls and selected easel accessories are available separately in our Easel Accessories collection.

Please check the product dimensions and compatibility information before ordering.