Frequently Asked Questions


Everything you need to know about setup, height adjustment, creative surfaces,
included accessories, care, and product support.

Can the storage bin be used as a seat?

No.

The storage bin is designed only for holding art and creative supplies. It should not be used as a seat, step or climbing surface.

How large is the storage area?

The easel includes a spacious fabric storage bin beneath the drawing surfaces.

The bin is divided into separate compartments to help organize different art supplies.

How should I clean and care for the easel?

Wipe the frame, boards and storage tray with a soft, slightly damp cloth, then allow them to dry completely.

Avoid abrasive cleaners and do not soak the wooden frame in water. Use drawing materials that are suitable for the corresponding board surface.

What should I do if a part is missing or damaged?

Please contact us as soon as possible with your order number and clear photos of the product, packaging and affected part.

Our customer support team will review the information and assist you with the appropriate next step.

Can I purchase replacement paper rolls or accessories?

Compatible paper rolls and selected easel accessories are available separately in our Easel Accessories collection.

Please check the product dimensions and compatibility information before ordering.